Terms & conditions

Who we are

zovia.me is operated by Sudhir Sharma (sole proprietor), trading as Zovia by Ronisha, at 211/2, Channi Himmat, Jammu, Jammu and Kashmir 180015, India. Contact: support@zovia.me, +91 88998 84222.

Orders and pricing

• All prices are in Indian Rupees (INR) and include all applicable taxes.
• Your order is confirmed when payment is successful and you receive a confirmation email.
• We may cancel an order if an item is out of stock or the price was shown incorrectly. If you already paid, you get a full refund.

Payments

Online payments are processed securely by Razorpay. We do not store your card, UPI or bank details.

Shipping, returns and refunds

Delivery timelines and charges are explained in our Shipping policy. Returns, refunds and cancellations are covered by our Returns, refund & cancellation policy.

Product information

We try to show colours and details accurately, but screens differ slightly. Sizes are listed on each product page.

Use of the website

You agree not to misuse the website, place fraudulent orders, or copy our content and photos without permission.

Liability

Our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of India. Courts in Jammu, Jammu and Kashmir have jurisdiction.